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About Us

IT Success is a Long Island-based IT consulting and services company, offering comprehensive solutions to businesses of all sizes and industries. From MSP to MSSP, we prioritize staying ahead with next-gen technology. Since 2010, we've prioritized professional customer experiences, focusing on excellent service and embracing new technologies. Whether it's business applications, cloud services, or on-premises tech, we see every challenge as an opportunity for positive change.

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Our Story

In 2010, John Cocchiola embarked on an entrepreneurial journey fueled by a fearless spirit and a deep admiration for tech innovation. With a background steeped in entrepreneurship and mentorship from the owners of Olympic and Plymouth, John was inspired by the remarkable achievements of tech giants like Microsoft and Cisco. Witnessing the transformative power of technology firsthand, he was driven to establish his own IT company, drawing inspiration from visionary companies like Microsoft.

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From its inception, IT Success garnered instant traction, swiftly becoming renowned for its unparalleled expertise in Microsoft technologies and email systems. But what truly set IT Success apart was its unwavering commitment to customer service, honesty, and integrity. John's dedication to providing accessible, trustworthy IT solutions quickly earned the company a reputation as one of the most reputable in the metropolitan area.

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Today, as IT Success continues to thrive, John remains steadfast in his commitment to maintaining the company's core values. From giving back to the community through initiatives like supporting St. Jude, to fostering a culture of continuous learning and growth, IT Success remains dedicated to empowering businesses and individuals alike through technology.

Our Mission

Implementing solutions to help clients scale their businesses.

Our Vision

To expand our geographic reach and establish ourselves as the foremost, trusted provider of comprehensive IT solutions and support.

Core Values

Trustworthiness

Trustworthiness is our foundation for building strong, honest relationships with customers. We pride ourselves on reliably solving a wide range of IT issues, ensuring our clients can always depend on us for effective solutions and support. Our commitment to trustworthiness is at the core of every interaction, cultivating lasting partnerships built on transparency and integrity.

Results

We take pride in restoring technology and delivering tangible results to our clients with the help of tools like SentinelOne and Acronis. Seeing their systems back up and running smoothly brings us immense satisfaction. Our ultimate goal is ensuring customer happiness and satisfaction with the IT solutions we provide.

Work-Life Balance

We understand the importance of maintaining a healthy equilibrium between professional responsibilities and personal well-being. By promoting a culture that values flexibility, wellness, and time for family and personal pursuits, we ensure our team members can thrive both in and outside of the workplace."

Responsiveness

At IT Success, we prioritize quick response time and accessibility to ensure our clients receive prompt assistance whenever they need it. With 24/7 cybersecurity protection and accessibility through multiple channels including phone, email, and text, we're always available to address any concerns or issues promptly, providing peace of mind for our clients.

Client and Employee Growth

At IT Success, we are dedicated to nurturing the growth and development of both our clients and employees. We believe in empowering our clients with innovative IT solutions that enable their businesses to thrive and succeed. Likewise, we are committed to providing our employees with opportunities for learning and advancement, ensuring their personal and professional growth aligns with the company's success.

Continuous Learning

We are committed to continuous learning and professional development. Our team actively pursues vendor certifications and stays updated on the latest technologies, including Acronis solutions. Through strategic vendor partnerships and participation in trade shows and cybersecurity classes, such as those attended by John R, we ensure our expertise remains at the forefront. Additionally, our investment in an in-house lab for training and provision of online training resources for employees further enriches our knowledge base, enabling us to deliver superior IT solutions to our clients.

Community Involvement and Social Responsibility

At IT Success, we are deeply committed to community involvement and social responsibility. We actively support charitable initiatives, such as donating to organizations like St. Jude. Additionally, we believe in giving back to our local community by sponsoring events like the baseball season, fostering a spirit of collaboration and goodwill.

Kat D
"The team at IT Success delivers consistently and efficiently when needed every time. Their customer service and the trusting relationship they have built with us is of paramount importance to our business success."

    © 2024 by IT Success, LLC. 

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